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Select one of the following links to find answers to your questions.
I'm InTouch User Guide: www.01com.com/iithelpint/EN/iithelp.htm
How I'm InTouch Works
Can you tell me how I’m InTouch works?
Do I need additional software on my remote device?
Does my computer always need to be turned on?
Do I need a static IP address on my computer running I’m InTouch?
I’m InTouch – General Questions
What is I’m InTouch?
What can I do with I’m InTouch?
What are the system requirements for running I’m InTouch?
What devices can I use to access my computer?
Security Overview
What are the security features of I’m InTouch?
Where are my passwords stored?
How can I change my passwords?
Have you had any 3rd party security audits conducted of I’m InTouch?
How to use I’m InTouch
How do I login from a remote computer?
How do I login from a wireless device?
Do I need to synchronize my wireless device with my desktop?
I’m InTouch Service Fees
Can I trial I'm InTouch?
What are the fees for I'm InTouch?
Can I use the same Serial Number on more than one computer?
How do you bill me for I'm InTouch?
Can I change my billing from monthly or annual?
How do I cancel I'm InTouch?
What is your policy on upgrades?
Remote Access Questions
How do I use I'm InTouch for child monitoring?
How do I setup Remote Printing?
How can I eliminate Alerts on my host PC when I login remotely?
What do I do if I'm running Windows XP on the host PC and my Remote Control viewer is blacked out?
How can I prevent anti-virus alerts on my host PC when incoming emails are detected to contain viruses?
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