How I'm InTouch Works

Can you tell me how I’m InTouch works?

Do I need additional software on my remote device?

Does my computer always need to be turned on?

Do I need a static IP address on my computer running I’m InTouch?

  Can you tell me how I’m InTouch works?

Install I'm InTouch on the computer that you wish to remotely access. After installing the program, you will be requested to activate your computer on the I'm InTouch network by giving it a Computer Name. 01 Communique's secure data center technology will use this Computer Name to track your computer's Internet IP address and your subscription status.

After activating your computer, you can now enjoy remote access to your computer. Simply go to https://locator.01com.com/ and login using your Computer Name, Login Name and Password to authenticate your access. The secure data center technology will establish a connection between the device you are currently logging in from and your remote computer registered on the I'm InTouch network. All connections use Secure Socket Layer (SSL) 128 bit key encryption to ensure complete data security - the same technology used by most online banking applications.

For a more detailed description of how I'm InTouch works, including an architecture overview, see How It Works

  Do I need additional software on my remote device?

No, the remote device only requires an Internet browser and live connection to the Internet.

  Does my computer always need to be turned on?

Yes, to interact with your computer it must be running and connected to the Internet. There is no way to “power-on” the computer remotely. If you are concerned that someone may try to access your computer while you are away from the office, you can create a password-protected screen saver.

  Do I need a static IP address on my computer running I'm InTouch?

No, the I’m InTouch service can use any type of Internet connection, even if it changes regularly, commonly referred to as Dynamic IP addressing.