I'm InTouch Frequently Asked Questions

COMMUNICATE! STANDARD v10.0 FAQ's
COMMUNCIATE! DELUXE FAQ's

Select one of the following links to find answers to your questions.

I'm InTouch User Guide:
www.01com.com/iithelpint/EN/iithelp.htm

How I'm InTouch Works
	Can you tell me how I’m InTouch works?
	Do I need additional software on my remote device?
	Does my computer always need to be turned on?
	Do I need a static IP address on my computer running I’m InTouch?
I’m InTouch – General Questions
	What is I’m InTouch?
	What can I do with I’m InTouch?
	What are the system requirements for running I’m InTouch?
	What devices can I use to access my computer?
Security Overview
	What are the security features of I’m InTouch?
	Where are my passwords stored?
	How can I change my passwords?
	Have you had any 3rd party security audits conducted of I’m InTouch?
How to use I’m InTouch
	How do I login from a remote computer?
	How do I login from a wireless device?
	Do I need to synchronize my wireless device with my desktop?
I’m InTouch Service Fees
	Can I trial I'm InTouch?
	What are the fees for I'm InTouch?
	How do you bill me for I'm InTouch?
	Can I change my billing from monthly or annual?
	How do I cancel I'm InTouch?
	What is your policy on upgrades?
Remote Access Questions
	How can I setup Remote Printing?
	How do I configure my Internet Security Software to work with I'm InTouch?
	What do I do if I'm running Windows XP on the host PC and my Remote Control viewer is blacked out?
	How can I prevent anti-virus alerts on my host PC when incoming emails are detected to contain viruses?