Simple to Deploy and Easy to Use
- Install the I’m InTouch Server software onto a server machine behind your firewall or within your DMZ
- Optimized Linux OS installation included
- Utilizes standard Internet ports 80 & 443 for all host to server communications, eliminating the need for port forwarding to reach hosts on the internal network and dynamic DNS solutions
- Create user accounts on the system using the SE Administration Tool
- Load the I’m InTouch enabling software onto the PC’s and server machines that will need to be remotely accessed. The software runs as a service waiting for remote access requests that are passed to it from the gateway server and prompts the user for a password before starting to process requests.
- As an authorized user granted remote access privileges, login to your office PC from any device with an Internet browser, with no requirement for software to be pre-configured on the device you are logging in from.
- The login occurs by accessing the I’m InTouch Server gateway through a defined company webpage that the system administrator defines during the install. The server then brokers a secure encrypted connection between the host and client computer and dynamically generates all web pages required for remote viewing.
- Remotely view and control your office PC - as if you were sitting at it.
- The screen image of the host PC is transmitted and is updated as it changes using screen sharing technology
- System administration and reports are managed using the I’m InTouch SE admin tools interface. These tools can be accessed through the local SE server console and via remote administration access.
- Highly scalable. As application processing is done at the host desktop, the system’s unique “Distributed Processing” server architecture means that a single I’m InTouch SE server can handle from 500 to 2,000 users, depending on the specific server hardware configuration and number of simultaneous remote sessions.
Server Requirements
CPU:
Pentium 3 processor at 800MHz or higher – hard drive redundancy suggested
RAM:
512 MB RAM minimum for first 100 users, 64MB per 100 additional users
Operating System:
01 Communique optimized Linux OS supplied during install
Storage:
Minimum 9GB SCSI for 100 users. RAID class disk array recommended
Network:
Static TCP/IP LAN connection. Approx 7.5 kbps of bandwidth required per active remote session. Each 1MB T1 can accommodate an average of 130 simultaneous remote sessions
Workstation (Host) System Requirements
- Internet connected Windows 2000 Professional, XP (32 or 64-bit), 2003 Server, VIsta (32 or 64-bit) and 7 (32 or 64-bit)
- Minimum Pentium 233 with 32 MB of RAM
- Outlook Express 5.0 +, Outlook 2000+, or Windows Mail and POP3 or Exchange email client for wireless email access
- 30M free disk space
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