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Overview

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Conduct IT Support with our Help Desk Software and Remote Support Solutions

How it Works

Auto configured remote connections.

Features

On-demand, remote control of PCs.

Security

Yours and our utmost concern.

Support Center

Answers to your questions.

I’m OnCall is a secure help desk software application that auto configures a temporary connection to your customer’s PC or Mac, without any pre-installed software. Rapidly resolve your customer’s technical and IT support issues with on demand PC and Mac remote control. With I’m OnCall, resellers, IT help desks, software vendors and other support organizations can deliver outstanding live customer support through reduced call times and cost-effective problem resolution.

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I’m OnCall can benefit many different industries on different levels. Select one of the industries below to find out how I’m OnCall can work for your organization.

Login to I’m OnCall from any web browser
Auto configured remote connections and remote PC and Mac control in less than a minute
Customer focused – no pre-installed software or configuration
Remote desktop control is possible within minutes of your first I’m OnCall login
Create a branded interface with your company’s logo
Technician’s remote control interface includes screen sizing and file transfer
Technician activity reporting
Customer incident tracking
Cost-effective help desk management solution allowing flexible growth with minimal upfront costs
Comprehensive platform for delivering outstanding PC and Mac remote support services
As a managed service provider of on demand technical support, increase service revenues, lower costs and generate high ROI.

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