General Support

The I'm OnCall remote IT support service technology is hosted in our secure data center. You don't need to invest in any expensive new hardware or software. Be our subscriber and you can focus on delivering superb support services to your valuable customers in no time. It is that easy and affordable!
Live Chat (powered by I'm OnCall):

E-mail:
help@01com.com
User's Guides:
I'm OnCall
Office Hours:
Monday - Friday 9am to 6pm EST
Phone:
Sales (Toll-Free):
1-800-668-2185

Tech Support:
(905) 795-8166

FAQ's:
System Requirements for Agents (Windows only):
- "Always-on" high-speed Internet connection
- Windows XP/Server 2003/Vista/7/8/10
- Latest version of Internet Explorer, Firefox, Google Chrome
System Requirements for End-users:
- "Always-on" high-speed Internet connection
- XP/Server 2003/Vista/7/8/10 (Windows)
- OSX 10.5 "Leopard" or higher (Apple)
- Latest version of Internet Explorer, Firefox, Google Chrome (Windows)
- Latest version of Safari Internet browser (Apple)