General Support

Our knowledgeable technicians are always ready to help, whether by phone or via real-time Live Chat. It is that easy!
Live Chat (powered by I'm OnCall):

E-mail:
help@01com.com
User's Guides:
Download Patches:
Office Hours:
Monday - Friday 9am to 6pm EST
Phone:
Sales (Toll-Free):
1-800-668-2185

Tech Support:
(905) 795-8166

FAQ's:
System Requirements
Compatible fax/voice modem
"Always-on" high-speed Internet connection
Windows XP, Vista, Windows 7, Windows 8 (32-bit)
Microphone and speakers (if planning to use Internet audio)