FAQs for Web Conferencing & Online Meeting Software

I'm InTouch Meeting is a remote meeting solution that allows you to share your desktop with up to 15 attendees to conduct online meetings, presentations and training sessions.

Yes, you can sign-up for a FREE 30-day trial of I'm InTouch Meeting here.

To login:

1. Click on the "Host a Meeting button"
2. Enter your account information
3. Make sure the "Schedule new meeting and manage my account" is selected
4. Click "Go >>"

Alternatively, you may select "Quickly host an instant meeting" to start hosting a meeting right away.

Attendees can join your meeting from the link in the invitation email you have sent them. They can also click the "Join" button from www.imintouchmeeting.com and then enter the Meeting ID you have provided.

You can invite up to 15 attendees to join your meeting.

• Windows 2000, Windows XP (32/64-bit), 2003 Server, Vista (32/64-bit), Windows 7, 8 and 10 (32/64-bit)
• Minimum Pentium 233 with 512MB of RAM
• Internet Explorer 6.0 or later (Java and Javascript enabled); Mozilla Firefox 2.0 or later
• High-speed Internet connection (e.g. cable modem, DSL, T1, T3, HSPA, HDSPA etc.)
• Mic/speaker compatible with your OS (for VoIP communication)

Yes, you can set a password when scheduling a meeting or when modifying an adjourned meeting.

No, currently attendees can only join a meeting from a PC.

Both the Presenter and Attendees can send files to any or all of the meeting's participants using the File Transfer feature.

Click the "Close" button to end the meeting. When the meeting is ended, it can either be terminated (moved to the History log) or adjourned (can be restarted later).

The remote printing feature allows the Presenter to send files to the local printers of the meeting attendees. The Presenter simply selects the "I'm InTouch Remote Printer" from the document's print dialog and the Attendees will have the option of printing the document using their local printers. If the "I'm InTouch Remote Printer" is not installed, right-click on the meeting icon in the Windows system tray and select "Install Remote Printer".

Before the meeting starts:
When scheduling a meeting or when modifying an adjourned meeting, the Moderator can configure the Attendee? access rights, including the mouse/keyboard input.

During the meeting:
From the Attendee(s) List section on the Moderator Control Panel, select the Attendee's name that you want to enable the mouse and keyboard input. Click on the "mouse/keyboard input access right" button to enable it. All the access rights buttons are located at the bottom of the Attendee(s) List section.

As the Moderator, you can start or stop sharing your desktop with meeting attendees by clicking the Play and Stop buttons located in the Moderator Control Panel.

When scheduling a meeting the Moderator can set the Attendee's access rights which include.

• Mouse and keyboard input (ability for the Attendee to control the Moderator? computer)
• File transfer (the Attendee will be able to transfer files to any participant)
• Clipboard sharing (ability to copy/paste text between the Moderator and Attendees" screens)
• Remote printing (ability for Attendees to print locally documents in the Moderator? machine)

From the Attendee(s) List section on the Moderator control panel, select the Attendee's name whose access rights you want to modify. Click on the Attendee's access rights button that you want to enable/disable. The access rights buttons are located at the bottom of the Attendee(s) List section.

Scheduled:
New meeting created.

Adjourned(i):
Meeting ended but left open for future use. ("i" = number of times the meeting has been used)

On-hold:
The meeting is temporarily paused, neither the Moderator or Attendees can join.

In progress(n):
The meeting has started. ("n" = number of Attendees that have joined the meeting)

Waiting (i):
Attendees have joined the meeting but are waiting for the Moderator to join. ("i" = number of Attendees waiting)

1. Go to www.imintouchmeeting.com
2. Enter your login name and password and click "Login"
3. Select "New"
4. Enter the meeting information and click "Save"

1. Right click on the I'm InTouch Meeting icon in your Windows system tray and select "Schedule a meeting"
2. Enter your login information and select "Login"
3. The new meeting webpage will open
4. Enter the meeting information and click "Save"

Login to your I'm InTouch Meeting account and select the "Customize" tab. Once you have finished customizing the invitation email, click "Save".

There are 2 places from which you can send the meeting invitation email:

• After scheduling a meeting, on the bottom part of the screen you can enter the email addresses of the people you want to invite. Then click the ?nvite Now!?button to send the email via our I'm InTouch Meeting server. Alternatively, you can click the ?pen my email client?button to open your local email client and place the content of the invitation email in a new email.
• After starting a meeting, the Moderator can send invitation emails from the I'm InTouch Meeting control panel. In the "Invite Attendee(s)" section, click the "By email" tab. Here you can enter the email address(s) of the people you want to invite and then click on ?nvite Now!?to send the email via our I'm InTouch Meeting server. Alternatively, you can click the ?pen my email client?button to open your local email client and place the content of the invitation email in a new email.

Log in to your account and click on the "History" tab.

• If you are a Regular User, login to your account and click on the "Users" tab. Change the email address and/or password and then click "Save".
• If you are a Supervisor, login to your account and click on the "Users" tab. Click on your User name and change the email address and/or password and then click "Save".
• If you are the Administrator, after logging in to your account, click on the "My Account" tab and select Login Info. Change the email address and/or password and then click "Apply".

The account Administrator and Supervisors can add users by logging in to their account and then clicking on the "Users" tab. Click on "New" and enter the required information and save.

No, the Meeting Id is a random number generated automatically every time you create a new meeting.

• At any time during the trial, the Administrator can log into the I'm InTouch Meeting online account and click on the Subscribe NOW! link in order to subscribe.
• After the trial ends, if the Administrator logs in to their account, they will be redirected to the My Account section to subscribe to I? InTouch Meeting.
• For those who want to subscribe without signing up for a trial first, go to www.imintouchmeeting.com and click the Subscribe NOW! button.

• If you are a subscriber, as the Administrator you can login to your account and click on the "My Account" tab. The License(s) screen will open and you can enter the number of licenses you want and then click "Continue" to proceed with purchasing the new licenses.
• During the trial, you must contact Customer Services in order to get more trial licenses.

Unlike other online meeting solutions that require you to subscribe to 1 license for each employee that will be hosting online meetings, with I'm InTouch Meeting you only need to subscribe to the number of licenses that will ever be used at the same time.

The Sharable License Model means your employees can share your organization"s I'm InTouch Meeting licenses. If your company has 50 employees who will be conducting online meetings, but only 10 meetings will ever be held at the same time, you only need to subscribe to 10 licenses. Plus, each employee can still have his/her own unique user name and password allowing administrators to accurately track individual usage.

Click here for I'm InTouch Meeting's prices.

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