01 Communique March 2009 Remote Access Newsletter

I'm OnCall Version 1.1
Remotely support even more customers with I'm OnCall's new version 1.1 adding Mac support. Along with the currently supported Windows remote control, you will soon be able to take control of a customer's Mac computer from your Windows PC to diagnose and resolve problems quickly and easily from anywhere over the Internet. Don't waste time unnecessarily traveling to a customer's location; take control of their computers from wherever you are to fix their problems.

Contact us for info about I'm OnCall's new Mac support.
Visit www.imoncall.com to learn more about I'm OnCall.

I'm InTouch Version 7.1
The new I'm InTouch 7.1 version will fully support computers with Windows XP 64 and Windows Vista 64 for even greater flexibility. I'm InTouch Standard and Premium Edition users will be able to remotely control their 64-bit computers with all the features of the 32-bit version.

Contact us to learn more about I'm InTouch and
64-bit computing or visit www.imintouch.com.

I'm InTouch Server Edition (SE) Users:
The new version 2.7 edition of I'm InTouch SE already includes support for 64-bit operating systems. Upgrade now to allow remote access to all your organization's PCs.

Learn more about I'm InTouch SE here

Bookkeeper uses I'm InTouch to increase productivity

Andre Linzmeyer, a Bookkeeper for Toronto based BBS Bookkeeping, needed a remote access solution to work from outside the office. “I have a bookkeeping office in downtown Toronto but I am always working from my home in Mississauga too. I frequently need to get data that I have in both my home and office computers to do my job,” said Linzmeyer.
"I use 01 Communique’s I’m InTouch remote access solution because it is very easy to use and is never down so I can rely on it. I use I’m InTouch to remotely run Simply Accounting, work on spreadsheets, send and read emails, as well as accessing and transfering any needed files.I enjoy being able to connect to my computer at home when I’m at the office and get the connection instantly, without needing to bring discs or USB drives from home to the office, or vice-versa,” said Linzmeyer.
I'm InTouch is also used by Linzmeyer for connecting to a client’s computer to do any necessary work that the client needs done quickly. This saves him from having to spend time and money traveling to a client’s site to get the data he needs to do his job. An added bonus is that he no longer has to postpone projects just because the data he needs is on another computer. Linzmeyer recommends all professionals to use I’m InTouch since it allows for more work to be done in less time. “We save a lot of time and are very productive since we are now able to reach any computer in any place in the world with an Internet connection.” Try I'm InTouch for yourself FREE for 30 days

Q. What are the settings "Wake-Up Proxy" and "Wake-Up Enabled" in the I'm InTouch Premium administrator page for?
These two settings are used to control the Remote Wake-Up feature of I'm InTouch Premium. By enabling the "Wake-Up Proxy" setting for a computer, that computer can then be used to power on other I'm InTouch Premium computers on the same network when a Remote Wake-Up request is made. The "Wake-Up Enabled" setting allows that computer to be remotely powered on using I'm InTouch Premium's Remote Wake-Up feature. See this page for information on using the Remote Wake-Up feature of I'm InTouch Premium. To enable or disable these two features: Login to your I'm InTouch Premium administrator account at https://locator.01com.com. From the List of Computers screen, place a checkmark next to any of the computers whose settings you want to modify and click the "User settings/Activate" link. Add or remove checkmarks under the Remote Wake-Up Proxy and Enabled headers next to the corresponding computer and click Save when finished. Still have questions on Remote Wake-Up? Our Technical Support team would be happy to assist you.


I'm InTouch in the News


"The I'm InTouch platform allows remote users to access data securely while providing a cost-effective and versatile platform for administrators and security professionals." Read the entire article	"Awaiting lawsuit result, 01 Communique expands its solution platform. I'm InTouch Remote Access platform solution now includes software, hardware and services" Read the entire article


	3 Months for Free! Tell us how you use I'm InTouch at anytime and enter to win 3 free months of service! You must be an existing subscriber of I'm InTouch to enter. Please include your Serial Number, name and telephone number with your contest entry. Send all entries to marketing@01com.com

To learn more about I'm InTouch, visit our web site at http://www.imintouch.com/
To learn more about I'm OnCall, visit our web site at http://www.imoncall.com/

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