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01 Communique has recently released
I'm OnCall, its new remote support tool for resellers and independent software vendors. Are you in the business of providing support to your customers? If so, learn how I'm OnCall can help you!

In This Issue

- Introducing I'm OnCall

- Recent Reviews of I'm InTouch

- What our customers are saying about I'm InTouch

- Tip of the Month

Introducing: 

I'm OnCall is a secure help desk platform that allows you to deliver on demand remote control to your customers PC, upon your customer's call for help. 

I'm OnCall
auto configures a temporary connection between your customer's and your PC, and does not require pre-installed software on either PC. 

I'm OnCall is great for
resellers, independent software vendors and support staff, who are looking to take remote control of their customer's PC for troubleshooting or training. 

Try I'm OnCall free for 10 days! Simply visit the I'm OnCall website and sign up for a trial or learn how you can help your customers more efficiently.

If you would like to receive our I'm OnCall Newsletter, please send an email to
marketing@01com.com.

What our customers are saying about I'm InTouch


"I'm a mom with 3 kids who has a web server, email server and a couple of other little projects I do daily. When we travel to relatives’ houses for the holidays or vacations, it's very nice to be able to access my home PC from anywhere! This is a great product."
Mechelle Northcutt

"Working at a job that requires sophisticated software only available on my office PC, I'm InTouch is very important to me. Whether I have to leave the office for business or personal reasons, I can always continue working from a remote location. I find that I'm InTouch pays for itself after just a few times of logging on."
Derek Reid, Professional Trader

Send your feedback to marketing@01com.com.

Recent Reviews


Small Business Pipeline says: 
"Installation of I'm InTouch was quick and easy."

PDA Street  says:
I'm InTouch "does arguably boast the widest support among wireless devices."

Tip of the Month


Q
:
 I would like to change my I'm InTouch login password. How can I do so? 

A
From the I'm InTouch PC:  Double click the logo in your taskbar. From the screen that opens, select User Information. From the User Information screen, change your Login Name and Password. 

From a remote PC: 
To change passwords when away from your PC, select "Access Configuration" from the drop down menu while logging in. Choose Password Management, make your changes, and select Submit. 

To learn more about I'm InTouch, visit our website at http://www.imintouch.com/
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