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I'm OnCall v3.2 is now available!!

We are committed to provide our customers with products that have the highest quality and security. If you have forgotten your account login password, a "Password Reset" mechanism is provided to help resetting your password. Our new "Password Reset" mechanism will authenticate you by asking you to answer a secret question on top of a CAPTCHA challenge-response system. Upon a successful authentication, an email with a link to reset your password will be sent to your designated email address.

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I'm InTouch v10.0 - Preview!!

The new version of I'm InTouch v10.0 will have more central management tools as well as remote access features:

1) A new "Password Reset" mechanism will enhance security measures;

2) An effortless activation/re-activation process;

3) The Administrators of those multi-license accounts can change the passwords of the Host computers via the cental management tools;

4) A new and easy setup tool for the email noficiation filter;

Don't leave your office without I'm InTouch!

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Provide World-Class Live-Chat Technical Support to your Customers using I'm OnCall

I'm OnCall gives you 3 URLs that you can easily incorporate onto your web site in minutes and let you provide Live-Chat support to your customers immediately.

Following are the highlights of I'm OnCall:
- Using Live-Chat your support team can virtually work anywhere
- Get temporary remote control of your customers' computers
- Incidents and History logs
- End-users rating for agents at the end of a support session
- Unattended reboot
- Reboot into "Safe Mode"
- Shareable licenses (Unlimited number of agents can share one license)

Get your I'm OnCall free trial if you are not a subscriber yet >>

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What are the security measures on the Password Reset mechanism?

1) CAPTCHA characters are required to authenticate as a human user;
2) Correct answer to a secret question is required to verify the user's identity;
3) The link to reset password in the email will expire after 60 minutes.

To learn more about I'm InTouch, visit our web site at
To learn more about I'm InTouch Meeting, visit our web site at
To learn more about I'm OnCall, visit our web site at

01 Communique, 01 Communique Logo, and I'm InTouch are trademarks of 01 Communique.  
All other products are trademarks or registered trademarks of their respective owners
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