Support

Live Chat (powered by I'm OnCall):

Office Hours:

Monday - Friday 9am to 6pm EST

E-mail:
help@01com.com

Phone:

Sales (Toll-Free):

1-800-668-2185

Tech Support:

(905) 795-8166

User's Guides:
Administrator's Guide
End User's Guide

FAQ's:
I'm InTouch (Server Edition)

System Requirements (server):

Minimum Pentium 3 processor at 800MHz or higher

512 MB RAM minimum for first 100 users, 64MB per 100 additional users

Linux (01 Communique optimized Linux OS supplied during install)

Minimum 9GB SCSI for 100 users. RAID disk array recommended

Minimum T1 Internet (Static IP recommended - Approximately 7.5 kbps bandwidth required per active remote session. Each 1MB T1 can accommodate an average of 130 simultaneous remote sessions)

System Requirements (host):

Windows Server, XP, Vista, Windows 7, 8 (32 and 64-bit)

"Always-on" Internet connection

Minimum 40M+ free disk space and 128M RAM

Outlook 2000+ (for Outlook integration features)

Internet Explorer, Mozilla Firefox, Google Chrome, Mac (Leopard+ Safari)

Mobile app access client: I'm InTouch Go for iOS, Android, and Windows Tablet