General Support

Contact our knowledgeable staff anytime for immediate assistance. Whether you need technical support while operating one of our programs or have questions regarding pricing or features of our remote access and remote control software, we are available at your convenience.

Monday - Friday 9am to 6pm EST

+1 800 668-2185 (Sales)

+1 905 795-8166 (Tech Support)

help@01com.com

System Requirements

- Windows Server, Windows 7, 8, 10, and 11 (32-bit or 64-bit)

- Minimum 40M+ free disk space

- Outlook 2003+ (for Outlook mobilization features)

- Edge, Google Chrome, Firefox, Internet Explorer

- Mobile app: I'm InTouch Go for iOS, Android, and Windows Tablet

- Mobile app: I'm InTouch GoMail for iOS and Android

Remote wake-up feature requirement

This feature requires a minimum of 2 computers on the same wired network with I'm InTouch installed and at least one of them must be "on".