Roman Victor of RVPM Designs develops PC software and database driven web sites. Mr. Victor uses I'm InTouch daily to stay connected to clients while working from his home office. He is able to hold online meetings with clients to demonstrate the latest features of the programs he is developing.
"My key customers have I’m in Touch installed on their computers so I can log in and see any issues they are experiencing. As well, when I visit clients I do not have to lug my laptop anymore to show a client a project or retrieve a file," says Mr. Victor.
"I also support my software installed base with 01 Communique's I’m OnCall remote help desk solution. Frequently my clients are administrative staff from schools and are very new to their jobs where even doing simple tasks is a daunting challenge. Being able to log-in with I’m on Call saves me time and the mental effort of trying to imagine what my clients are seeing on their screens."
The new Mac support in I'm OnCall has also helped Mr. Victor be more productive."I have a percentage of clients that have Macs and are simply clueless about setting up their email accounts. Being able to see their email program to setup their email accounts to work with my mail server is priceless."
"Over the years, 01’s products have been very stable, and let me return to my development work faster, which is an essential to increasing my productivity and effectiveness."
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