I'm OnCall - Help Desk Software Features - Remote Desktop Control

<< Back to I'm OnCall features list

Remotely Control your Customer's PC or Mac

• Easy to use remote control interface with remote desktop control and advanced toolbar
• Multiple simultaneous remote sessions by technician to different PCs or Macs is possible
• Remote desktop screen sizing options
• Drag and drop file transfer window for delivering patches or software updates
• Remote PC color depth selection
• Two way clipboard for copying and pasting between PCs
• Reboot remote PC and reconnect the remote session