I’m OnCall – Remote IT Support & Help Desk Software

It is a cost-effective, secure online help desk software which allows support organizations to offer remote support over the Internet to their customers.
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I'm OnCall is a secure Help Desk Software that auto-configures a temporary connection to your customer's PC or Mac without any pre-installed software. You can quickly and efficiently resolve your customer's technical and IT support issues with on demand PC and Mac remote control. With I'm OnCall, resellers, IT help desks, software vendors and other support organizations can deliver outstanding live customer support while reducing overall support costs.
 
Customers can join a remote support session by directly entering the Session ID on the I’m OnCall website or by a single click from the remote support email sent by the technician.
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